Contact Us ESS provides its clients a convenient online system to order bottles, schedule pickups, and provide comments on our service. Mailing Information: ESS Laboratory 185 Frances Avenue Cranston, RI 02910 Additional Information: Phone: (401) 461-7181 Fax: (401) 461-4486 After Hours Emergency Service: (401) 461-7181 Press "1" Email: ESSLab@Thielsch.com Client CommentClient SurveyRequest Bottle OrderRequest Pick Up